IT Support Engineer

  • Hanoi
  • 2024.06.12

Position Summary

We are looking for an IT Support to join the IT Service team to support members at LINE Technology Vietnam to have the best Network environment, IT equipment for work, and at the same time ensure all members in the company strictly comply with the security policies prescribed by the Corporation.


• You will work as a member of the IT Service team. Team IT Service is responsible for the following areas: Support to handle problems during the use of company resources. Ensure stable network operation, manage IT assets, operate Internal Tools, and ensure all LTV members comply with the prescribed security policy.

• Collaborate with the corporation's network team to operate and handle problems

• Collaborate with the Security Protection team to deploy security applications

• Manage IT assets, ensure equipment stability and provide solutions to improve the work efficiency of other departments



• More than 2 years of experience in IT support, Network support

• Knowledge of network systems such as Firewall Palo Alto, Catalyst Cisco, Aruba wireless...

• Have a basic understanding of security standards such as Personal information security, ISO 27001

• Knowledge of MacOS, Windows, and Linux operating system

• CCNA, MCSA, LPI, AWS certificates are an advantage


Who is the most suitable candidate?

• Challenge-welcoming mindset

• Hardworking, not afraid to support

• Priority is given to young people

• English is a plus

Why us

• Package: Competitive package, including 13th month salary and salary review (02) times per year.

• Benefits:

o Hybrid working that gives members more chances to have work-life balance.

o Communication Fund

o Transportation Allowances

o Fully-paid social insurance and premium health insurance for employees and their family

o Annual Health Check

o Corporate Stock Options based on Group Policy

• Top-notch equipment, tools and facilities for efficient working with various Open Spaces.

• Professional development via various training activities (with Udemy account, Language Courses, etc). For Comtor position, our company has been standardizing simultaneous interpretation in all projects, providing opportunities for members to develop academic skills.

• Joining in interesting activities such as company trip, sport events, and various events throughout the year.

• Opportunity to collaborate with a global team (Japan, Korea, Thailand, Indonesia and Taiwan).

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