IT Support

  • Hanoi
  • 2022.10.13

Position Summary

We are looking for an IT Support to join the IT Service team to support members at LINE Technology Vietnam to have the best Network environment, IT equipment for work, and at the same time ensure all members in the company strictly comply with the security policies prescribed by the Corporation.


  • You will work as a member of the IT Service Team. IT Service Team is responsible for the following areas: Support to handle problems during the use of company resources. Ensure stable network operation, manage IT assets, operate Internal Tools, and ensure all members comply with the prescribed security policy
  • Collaborate with the corporation's network team to operate and handle problems
  • Collaborate with the Security Protection team to deploy security applications
  • Manage IT assets, ensure equipment stability and provide solutions to improve the work efficiency of other departments



  • More than 2 years of experience in IT support, Network support
  • Knowledge of network systems such as Firewall Palo Alto, Catalyst Cisco, Aruba wireless...
  • Have a basic understanding of security standards such as Personal information security, ISO 27001
  • Knowledge of MacOS, Windows, and Linux operating system
  • CCNA, MCSA, LPI, AWS certificates are advantage
  • English is also required


  • Challenge-welcoming mindset
  • Hardworking, not afraid to support
  • Priority is given to young people

Why us

  • Package: Competitive package, including 13th month salary, and performance bonus every 6 months on top of monthly salary.
  • Allowances: Monthly team-building, transportation, and language training allowances.
  • Fully-paid company trip, monthly Happy Friday, and various events throughout the year.
  • Fully-paid social insurance and premium health insurance for employees and their family.
  • Corporate stock options.
  • Top-notch equipment & tool.
  • Facilities for efficient working and winding down.
  • Exclusive LINE Store gift code for LINERs.
  • Opportunity to collaborate with a global team (Japan, Korea, Thailand, China, and Taiwan).
  • Professional development via Corporation-exclusive tech conferences and events.

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